Mark Hammer
Chief Executive Officer, Bloomfire, USA
1 Article
Mark Hammer has over two decades of product, management, and strategy experience at software, education, and energy companies. He has held senior management roles at SmartBear Software, Houghton Mifflin Harcourt, CompassLearning, Green Mountain Energy Company, and Sagebrush Corporation, among others.
While business leaders recognize the importance of the customer experience (CX), the majority face operational challenges to developing best-in-class CX organizations, according to a new report from 451 Research (part of S&P Global Market Intelligence)...