Fiona Blades
President and Chief Experience Officer, MESH Experience, USA
12 Articles
Following an 8 year marketing career on petfoods and subsequently moving to advertising at agencies like Leo Burnett, Fiona set up MESH Experience in 2006 to fill a gap in data and analytics.
Brand growth is driven by all experiences people have with brands, yet half or more typically go unmeasured. By taking an Experience Driven Marketing approach and capturing how people come into contact with brands in real time (Real-time Experience Tracking (RET)) MESH helps clients to take quicker and smarter decisions about their investment.
Fiona is a Fellow of the Market Research Society, a member of the Marketing Society and sits on the board of WIRe (Women in Research). She has worked with Professor Hugh Wilson at Cranfield School of Management on a knowledge transfer partnership that was a finalist for the Innovate UK award in 2015.
Outside work, Fiona loves attending the theatre, art galleries, dance and thought-provoking events.
The beginning of the year is always a good time to reflect and ask questions of ourselves. What resolutions should we make? What intentions should we set?...
Fiona’s…Fascinations | The importance of measuring employee experience
Historic crises have shown marketers that those brands advertising through the crisis, come out stronger. Being present is critical. This means monitoring metrics like Share of Voice (the percentage of advertising investment for your market)...
ESOMAR Insights Festival 2020 – designed to create memories
I always enjoy attending ESOMAR Congress! It coincided with the date we launched MESH Experience in 2006, so has a rather special place in my heart. At that London Congress, the first I had attended,...
Fiona’s…Fascinations | The movement for masks
Masked gunmen, disempowered women, hiding behind… These are probably some of the things that used to immediately spring to mind when thinking about masks. But we are in a pandemic. 77,000 new coronavirus cases were...
Fiona’s…Fascinations | Black Lives Matter – 10 things we can do
Like many people I have spoken to recently after the sickening news about George Floyd’s killing, I wondered what we could do. Over the last week I have been inspired by others and identified ten...
Fiona’s…Fascinations | Make your business count!
When I moved to the US I had, what I now consider to be a particularly British attitude towards diversity. I would characterize this as believing that equality was important and that women should be...