The Magnificent Seven data dimensions – Employee feedback
The final data source we explore is employee feedback data from those who make the companies operate and succeed....
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Back to Basics: How to egg-cel at handling objectives
Objectives give us direction and measurable outcomes. Both of which are vital to research. Similarly, eggs provide vital nutrients. And while this similarity exists, there’s also a key difference....
The Magnificent Seven data dimensions – Search data
When it comes to strategic understanding, data insights are not only all the rave, but also the fundamental foundation to building an evidential intelligence for the organisation to follow....
Fiona’s…Fascinations | Ask Great Questions
The beginning of the year is always a good time to reflect and ask questions of ourselves. What resolutions should we make? What intentions should we set?...
SHOBSERVATORY Research Chronicles: Loyalty?
Loyalty .... its complicated !! ;)...
The Magnificent Seven data dimensions – Customer service intelligence
Unlike purchase data, customer service data is similar to social media, online reviews and customer feedback data. This is because customer service insight is more subjective and open to individual personal opinions and prejudices (rather...